FAQs

What is the difference between OEM and compatible ink and toner cartridges?

OEM (Original Equipment Manufacturer) cartridges are manufactured by the original printer company, such as Brother, Epson, Canon, Dell, or HP. Compatible (remanufactured) cartridges are used, empty cartridges that have been cleaned, refilled, and refurbished.

Are compatible printer cartridges as good as OEM cartridges?

That depends on where you buy them! At InkPlusToner, you can depend on our remanufactured cartridges to deliver the same level of performance, consistency, and output quality as OEM cartridges. They’re also the more affordable and eco-friendly option.

Are remanufactured cartridges guaranteed to be compatible with my printer?

Yes, as long as you choose cartridges that are designed for your printer’s make and model, they’re guaranteed to be compatible. In some cases, your printer’s screen may show a non-OEM error message, which can be dismissed. If you’re unsure about compatibility, reach out to our customer support team. 

Will using remanufactured ink and toner cartridges void my printer’s warranty?

No, the Magnuson-Moss Warranty Act protects your right to use aftermarket ink and toner cartridges as long as they meet the printer’s compatibility and quality standards.

What is the difference between standard and high-yield printer cartridges?

High-yield cartridges have larger chambers for holding ink or toner, which makes them ideal for high-volume printing jobs. 

Using high-yield cartridges is a great way for large companies and organizations to reduce overhead costs, frequency of replacements, and time and effort spent changing cartridges. 

Standard-yield cartridges are best for personal projects at home and occasional printing in smaller offices.

Does InkPlusToner accept returns?

Yes, as long as the item is returned in the same condition as you received it, we’re happy to accept returns within 30 days of the date of purchase. View our returns and exchanges policy for details.

Where can I find answers to my questions?

Our dedicated customer support team is standing by to provide one-on-one assistance. Contact us anytime.